/* Service Desk operational index — design-parity queue chrome.
   Loaded after module.tabs.css so these rules win shared tab !important. */

/* Queue viewport: toolbar fixed, grid fills remaining height */
.service-desk-index-body {
    display: flex;
    flex-direction: column;
    flex: 1 1 auto;
    min-height: 0;
    width: 100%;
}

.service-desk-index-toolbar {
    flex-shrink: 0;
}

.service-desk-grid-shell.nucleus-index-grid-shell--fill-height,
.nucleus-index-grid-shell.service-desk-grid-shell {
    display: flex;
    flex-direction: column;
    flex: 1 1 auto;
    min-height: 0;
    overflow: hidden;
}

.service-desk-grid-shell .modern-data-grid-wrapper {
    flex: 1 1 auto;
    min-height: 0;
    height: 100%;
    max-height: 100%;
    border: none;
    box-shadow: none;
    border-radius: 0;
    background: transparent;
}

/* Header actions — shared via .nucleus-index-header-btn / .service-desk-header-btn in module.primitives.css */

.service-desk-header-btn--supervisor.mud-button-root {
    color: var(--mud-palette-secondary) !important;
    border-color: color-mix(in srgb, var(--mud-palette-secondary) 55%, var(--mud-palette-lines-default)) !important;
}

.service-desk-header-btn--supervisor .service-desk-header-btn__count {
    color: inherit;
    opacity: 0.85;
}

/* Type pivot — compact underline tabs (beat shared 2.25rem / disabled grey) */
.service-desk-type-pivot.nucleus-tab-button-group-host,
.service-desk-type-pivot .nucleus-tab-button-group {
    margin-bottom: 0;
}

.service-desk-type-pivot .nucleus-tab-button-group .mud-button-root,
.service-desk-type-pivot .nucleus-tab-button.mud-button-root {
    text-transform: none !important;
    font-weight: 500 !important;
    min-height: 1.875rem !important;
    padding: 0.35rem 0.625rem !important;
    color: var(--mud-palette-text-secondary) !important;
    background: transparent !important;
    border: none !important;
    box-shadow: none !important;
}

.service-desk-type-pivot .nucleus-tab-button-group .mud-button-root:hover,
.service-desk-type-pivot .nucleus-tab-button.mud-button-root:hover {
    color: var(--mud-palette-text-primary) !important;
    background: transparent !important;
}

.service-desk-type-pivot .nucleus-tab-button--active.mud-button-root,
.service-desk-type-pivot .nucleus-tab-button-group .nucleus-tab-button--active.mud-button-root {
    font-weight: 600 !important;
    color: var(--mud-palette-text-primary) !important;
    background: transparent !important;
    box-shadow: inset 0 -2px 0 var(--mud-palette-primary) !important;
}

/* Queue toolbar: compact vertical rhythm */
.service-desk-queue-toolbar {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
    gap: 0.5rem 0.75rem;
    padding: 0;
    margin: 0;
    background: transparent;
    border: none;
    min-height: 0;
}

.service-desk-queue-toolbar__chips {
    min-width: 0;
    display: flex;
    flex-wrap: nowrap;
    align-items: center;
    gap: 0.375rem;
    overflow-x: auto;
    scrollbar-width: thin;
}

.service-desk-queue-toolbar__chips > .mud-stack {
    flex-wrap: nowrap !important;
    align-items: center;
    gap: 0.375rem !important;
    row-gap: 0 !important;
}

.service-desk-queue-toolbar__filters {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 0.5rem;
    min-width: min(100%, 14rem);
    max-width: 22rem;
    width: auto;
    flex-shrink: 0;
}

.service-desk-queue-toolbar__filters .nucleus-filter-bar--embedded .nucleus-filter-bar__toolbar {
    flex-wrap: nowrap;
    gap: 0.5rem;
}

.service-desk-queue-toolbar__filters .nucleus-filter-bar--embedded .nucleus-filter-bar__search {
    flex: 1 1 11rem;
    min-width: 9rem;
    max-width: 16rem;
}

/* Soft grey search field (design) */
.service-desk-queue-toolbar__filters .nucleus-filter-bar__search .mud-input-control,
.service-desk-queue-toolbar__filters .nucleus-filter-bar__search .mud-input {
    background: var(--mud-palette-background-grey, var(--mud-palette-background));
    border-radius: var(--nx-radius-control, 4px);
}

.service-desk-queue-toolbar__filters .nucleus-filter-bar__more-btn {
    text-transform: none;
    font-weight: 500;
    white-space: nowrap;
    color: var(--mud-palette-text-primary);
    border-color: var(--mud-palette-lines-default);
}

@media (max-width: 1200px) {
    .service-desk-queue-toolbar {
        grid-template-columns: 1fr;
        gap: 0.5rem;
    }

    .service-desk-queue-toolbar__chips {
        flex-wrap: wrap;
        overflow-x: visible;
    }

    .service-desk-queue-toolbar__chips > .mud-stack {
        flex-wrap: wrap !important;
    }

    .service-desk-queue-toolbar__filters {
        max-width: none;
        width: 100%;
        justify-content: stretch;
    }

    .service-desk-queue-toolbar__filters .nucleus-filter-bar--embedded .nucleus-filter-bar__search {
        max-width: none;
    }
}

/* Queue chips: bordered text-only (no icons); inactive gray, active filled nav navy */
.service-desk-queue-chip.mud-button-root,
.service-desk-queue-chip.mud-button-outlined,
button.service-desk-queue-chip {
    text-transform: none !important;
    font-weight: 500 !important;
    font-size: 0.8125rem !important;
    min-height: 1.875rem !important;
    height: 1.875rem !important;
    padding: 0 0.625rem !important;
    line-height: 1.25 !important;
    border-radius: var(--nx-radius-control, 4px) !important;
    box-shadow: none !important;
    background: var(--mud-palette-surface) !important;
    color: var(--mud-palette-text-secondary, #4B5563) !important;
    border: 1px solid var(--mud-palette-lines-default, #E5E7EB) !important;
    vertical-align: middle;
}

.service-desk-queue-chip .mud-button-label,
.service-desk-queue-chip .mud-button-label * {
    display: inline-flex;
    align-items: center;
    gap: 0.2rem;
    line-height: 1.25;
    white-space: nowrap;
    color: inherit !important;
}

.service-desk-queue-chip .mud-button-icon-start,
.service-desk-queue-chip .mud-icon-root {
    display: none !important;
}

.service-desk-queue-chip:hover {
    background: var(--mud-palette-background-grey, #F9FAFB) !important;
}

/* Active = solid nav navy fill + white text (not border-only) */
.service-desk-queue-chip.service-desk-queue-chip--selected.mud-button-root,
.service-desk-queue-chip.service-desk-queue-chip--selected {
    background: var(--nx-nav-panel-bg, #1B2A3C) !important;
    color: #fff !important;
    border-color: var(--nx-nav-panel-bg, #1B2A3C) !important;
    border-width: 1px !important;
    font-weight: 600 !important;
}

.service-desk-queue-chip.service-desk-queue-chip--selected:hover {
    background: color-mix(in srgb, var(--nx-nav-panel-bg, #1B2A3C) 88%, #000) !important;
    border-color: color-mix(in srgb, var(--nx-nav-panel-bg, #1B2A3C) 88%, #000) !important;
    color: #fff !important;
}

.service-desk-queue-chip.service-desk-queue-chip--overdue.mud-button-root,
.service-desk-queue-chip.service-desk-queue-chip--overdue {
    color: var(--mud-palette-error) !important;
    border-color: color-mix(in srgb, var(--mud-palette-error) 35%, var(--mud-palette-lines-default)) !important;
}

.service-desk-queue-chip.service-desk-queue-chip--overdue.service-desk-queue-chip--selected {
    background: var(--nx-nav-panel-bg, #1B2A3C) !important;
    color: #fff !important;
    border-color: var(--nx-nav-panel-bg, #1B2A3C) !important;
}

.service-desk-queue-chip.service-desk-queue-chip--overdue .service-desk-queue-chip__count {
    color: inherit;
}

/* Plain count — not a pill (design: "Assigned to me 8") */
.service-desk-queue-chip__count {
    margin-left: 0.15rem;
    padding: 0;
    min-width: 0;
    border-radius: 0;
    font-size: inherit;
    font-weight: 500;
    line-height: inherit;
    background: transparent;
    color: inherit;
    opacity: 0.85;
}

.service-desk-queue-chip__count--selected {
    background: transparent;
    color: #fff !important;
    opacity: 1;
    font-weight: 600;
}

/* TYPE: soft grey filled badge */
.service-desk-grid .service-desk-type-badge.mud-chip {
    background: var(--mud-palette-background-grey) !important;
    border: 1px solid var(--mud-palette-lines-default) !important;
    color: var(--mud-palette-text-primary) !important;
    font-weight: 500;
    border-radius: 0.375rem;
    height: 1.5rem;
}

/* SLA Breached: soft pink wash + red text */
.service-desk-grid .service-desk-sla-badge.mud-chip {
    border-radius: 999px;
    font-weight: 600;
}

.service-desk-grid .service-desk-sla-badge.mud-chip-color-error,
.service-desk-grid .service-desk-sla-badge.mud-chip.mud-chip-outlined.mud-chip-color-error {
    background: color-mix(in srgb, var(--mud-palette-error) 12%, var(--mud-palette-surface)) !important;
    color: var(--mud-palette-error) !important;
    border: 1px solid color-mix(in srgb, var(--mud-palette-error) 28%, transparent) !important;
}

.service-desk-grid .work-item-ticket-cell {
    display: flex;
    flex-direction: column;
    gap: 0.1rem;
    min-width: 0;
    max-width: 22rem;
    white-space: normal;
}

.service-desk-grid .work-item-code {
    font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;
    font-size: 0.75rem;
    font-weight: 500;
    color: var(--mud-palette-text-secondary);
    letter-spacing: 0.01em;
}

.service-desk-grid .work-item-title {
    font-weight: 600;
    line-height: 1.25;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    color: var(--mud-palette-text-primary);
}

.service-desk-grid .work-item-truncate {
    display: inline-block;
    max-width: 12rem;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    vertical-align: bottom;
}

.service-desk-grid .work-item-status {
    color: var(--mud-palette-text-primary);
    font-size: 0.875rem;
}

.service-desk-grid .work-item-priority {
    font-weight: 600;
    background: transparent !important;
    border: none !important;
    padding: 0 !important;
    border-radius: 0 !important;
    box-shadow: none !important;
}

/* P2 = orange text only; P3/P4 = muted gray — never a pill/badge */
.service-desk-grid .work-item-priority.work-item-priority--p1,
.service-desk-grid .work-item-priority.mud-error-text {
    color: var(--mud-palette-error) !important;
}

.service-desk-grid .work-item-priority.work-item-priority--p2,
.service-desk-grid .work-item-priority.mud-warning-text {
    color: #E67E22 !important;
}

.service-desk-grid .work-item-priority.work-item-priority--muted,
.service-desk-grid .work-item-priority.mud-text-secondary {
    color: var(--mud-palette-text-secondary, #6B7280) !important;
    font-weight: 500;
}

.service-desk-grid .work-item-unassigned {
    font-style: italic;
    color: var(--mud-palette-text-secondary);
}

.service-desk-grid .work-item-sla-relative,
.service-desk-grid .work-item-updated,
.service-desk-grid .work-item-created {
    color: var(--mud-palette-text-secondary);
    font-size: 0.8125rem;
    white-space: nowrap;
}

.service-desk-grid .work-item-empty {
    color: var(--mud-palette-text-disabled);
}

/* Row / header density + pagination navy live in modern-data-grid.css (shared Archetype A).
   Fill-viewport footer pin only: */
.service-desk-grid-shell .modern-data-grid-wrapper > .modern-grid-footer {
    flex-shrink: 0;
    display: flex;
}