/* Service Desk operational index - Archetype A queue polish */

/* Type pivot: bordered segmented control (shared .nucleus-tab-button-group). Heavier than queue filters. */
.service-desk-type-pivot .mud-button-root {
    text-transform: none;
    font-weight: 600;
}

/* Work-queue toolbar: chips left, search/filters right; wrap cleanly under 1200px */
.service-desk-queue-toolbar {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
    gap: 0.75rem;
    padding: 0.25rem 0;
    background: transparent;
    border: none;
}

.service-desk-queue-toolbar__chips {
    min-width: 0;
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.375rem;
}

/* MudStack inside chips region: match toolbar wrap rhythm */
.service-desk-queue-toolbar__chips > .mud-stack {
    flex-wrap: wrap;
    align-items: center;
    gap: 0.375rem !important;
    row-gap: 0.375rem !important;
}

.service-desk-queue-toolbar__filters {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 0.5rem;
    min-width: min(100%, 16rem);
    max-width: 28rem;
    width: 100%;
}

@media (max-width: 1200px) {
    .service-desk-queue-toolbar {
        grid-template-columns: 1fr;
    }

    .service-desk-queue-toolbar__filters {
        max-width: none;
        justify-content: stretch;
    }
}

/* Queue filters: lighter text/segment controls - not heavy Primary tabs */
.service-desk-queue-chip.mud-button-root,
.service-desk-queue-chip {
    text-transform: none;
    font-weight: 500;
    font-size: 0.8125rem;
    min-height: 2rem;
    height: 2rem;
    padding: 0 0.625rem;
    gap: 0.35rem;
    line-height: 1.25;
    border-radius: var(--nx-radius-control, var(--nucleus-surface-radius, 5px));
    box-shadow: none !important;
    vertical-align: middle;
}

.service-desk-queue-chip .mud-button-label {
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
    line-height: 1.25;
    white-space: nowrap;
}

.service-desk-queue-chip .mud-button-icon-start {
    margin-inline-end: 0.25rem;
}

.service-desk-queue-chip .mud-icon-root {
    font-size: 1.05rem !important;
    width: 1.05rem !important;
    height: 1.05rem !important;
}

/* Soft selected: subtle wash, not filled Primary like type pivot */
.service-desk-queue-chip.service-desk-queue-chip--selected.mud-button-root,
.service-desk-queue-chip.service-desk-queue-chip--selected {
    background: var(--nx-surface-selected, var(--mud-palette-background-grey)) !important;
    color: var(--nx-text-heading, var(--mud-palette-text-primary)) !important;
    border: 1px solid var(--nx-border-default, var(--mud-palette-lines-default)) !important;
    font-weight: 600;
}

.service-desk-queue-chip.service-desk-queue-chip--selected .mud-button-label,
.service-desk-queue-chip.service-desk-queue-chip--selected .mud-icon-root {
    color: inherit !important;
}

.service-desk-queue-chip:not(.service-desk-queue-chip--selected) {
    border: 1px solid transparent;
    color: var(--mud-palette-text-primary);
}

.service-desk-queue-chip:not(.service-desk-queue-chip--selected):hover {
    background: var(--nx-surface-hover, var(--mud-palette-action-default-hover));
}

.service-desk-queue-chip__count {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 1.25rem;
    padding: 0 0.35rem;
    margin-left: 0.25rem;
    border-radius: 999px;
    font-size: 0.75rem;
    font-weight: 600;
    line-height: 1.125rem;
    background: var(--mud-palette-background-grey);
    color: var(--mud-palette-text-secondary);
}

.service-desk-queue-chip__count--selected {
    background: color-mix(in srgb, var(--nx-brand-navy-500, #4B7393) 14%, transparent);
    color: var(--nx-text-heading, var(--mud-palette-text-primary));
}

/* Semantic: overdue queue filter keeps error tone when colored */
.service-desk-queue-chip.mud-button-text-error:not(.service-desk-queue-chip--selected) {
    color: var(--mud-palette-error);
}

.service-desk-grid .work-item-ticket-cell {
    display: flex;
    flex-direction: column;
    gap: 0.1rem;
    min-width: 0;
    max-width: 22rem;
}

.service-desk-grid .work-item-code {
    font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;
    font-size: 0.75rem;
    font-weight: 600;
    color: var(--mud-palette-text-secondary);
    letter-spacing: 0.01em;
}

.service-desk-grid .work-item-title {
    font-weight: 600;
    line-height: 1.25;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.service-desk-grid .work-item-truncate {
    display: inline-block;
    max-width: 12rem;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    vertical-align: bottom;
}

.service-desk-grid .work-item-status {
    color: var(--mud-palette-text-secondary);
    font-size: 0.875rem;
}

.service-desk-grid .work-item-priority {
    font-weight: 600;
}

.service-desk-grid .work-item-unassigned {
    font-style: italic;
    color: var(--mud-palette-text-secondary);
}

.service-desk-grid .work-item-sla-relative,
.service-desk-grid .work-item-updated,
.service-desk-grid .work-item-created {
    color: var(--mud-palette-text-secondary);
    font-size: 0.8125rem;
    white-space: nowrap;
}

.service-desk-grid .work-item-empty {
    color: var(--mud-palette-text-disabled);
}